Terms & Conditions

This document constitutes a public offer by CANVAS SOLAR Co., Ltd to enter into a service agreement under the terms set forth below.

1. Definitions

Offer — this document.

Company — CANVAS SOLAR Co., Ltd.

Client — an individual or legal entity that submits a request and/or accepts the terms of this offer.

Services — engineering and consulting services in the field of solar energy, including design, supply, installation, commissioning, and maintenance.

2. Subject of the Offer

The Company provides the Client with services at the Client's request, and the Client accepts and pays for the services under the terms of this offer and agreed commercial documents.

3. Acceptance Procedure

Acceptance of the offer is any of the following actions:

• submitting a request through the website forms or via the Company's contacts;
• confirmation of an estimate, proposal, invoice, or work plan in correspondence;
• making a payment or advance payment on an issued invoice;
• providing access to the site for work after agreeing on terms.

4. Service Delivery

• Services are provided in Thailand unless otherwise agreed.
• The Client provides initial data and access to the site within agreed deadlines.
• The Company may engage subcontractors and suppliers for part of the work.
• Deadlines may be adjusted in case of force majeure, supply delays, or changes in initial data.

5. Cost and Payment

• The cost is determined in the proposal, estimate, or invoice.
• Advance payment is applied by default unless otherwise agreed in writing.
• Payment is made in THB or other currency specified in the invoice.
• Bank and payment system fees are paid by the Client unless otherwise agreed.

6. Acceptance of Results

• Results are delivered via an act, report, checklist, photo documentation, or other agreed method.
• In the absence of substantiated comments within 5 business days, the result is considered accepted.

7. Warranties and Liability

• Warranties are provided within the scope of agreed work and operating conditions.
• The warranty does not cover external factors, third-party interference, or violation of operating rules.
• The Company is not liable for indirect losses unless otherwise specified in the contract.

8. Intellectual Property

Design materials, calculations, diagrams, and technical solutions remain the property of the Company until full payment, unless otherwise agreed in writing.

9. Confidentiality

The parties agree not to disclose confidential information obtained during cooperation, except as required by law or necessary for the performance of work.

10. Personal Data

By submitting a request, the Client agrees to the processing of personal data for the purposes of handling the inquiry and fulfilling the contract. Detailed terms are set out in the Privacy Policy.

11. Force Majeure and Disputes

The parties are released from liability for non-performance in the event of force majeure. Disputes are resolved through negotiation, and if no agreement is reached — at the place of registration of the Company.

12. Company Details